The problem
A 10-minute call. 30 minutes of work after.
Your team finishes a call. Then they write the notes, draft the follow-up, update the CRM and brief the team. Every single time.
for every 10-minute conversation
- The notes, written on the right record
- The follow-up, drafted in the customer's language
- The minutes-of-meeting email, ready to send
- The coaching point, with the call moment attached
Step 1 · Capture
It records itself.
Nobody presses a button. Nobody uploads a file. Your team calls the way they always have.
Calls are saved on the phone and sent when there's signal. A full day in the field still reaches the CRM that evening.
GSM, PRI, SIP or PSTN. Captured on the server. No app on any desk phone.
Zoom, MS Teams and Google Meet by end of September–October. In-person meeting recording is in development.
- iPhone callsApple doesn't allow recording. Use Synapse instead.
- WhatsApp callsMeta doesn't allow it on any phone.
- Xiaomi and Motorola phonesNot supported yet.
Step 2 · Understand
It works out what happened.
A recording gives you every word. That isn't the same as knowing what happened.
Six things from every call.
- How the customer felt, and where it changed
- What the call was about, in a few lines
- The points that mattered
- What the customer is actually worried about
- Every promise your team made
- The next step, and who has to do it
All Indian languages — including calls that switch between two of them mid-sentence.
Step 3 · Act
It does the work.
All of it is written within a minute of the call ending.
Written on the right customer record. No copy-paste.
In the customer's language, with every promise included.
A proper minutes-of-meeting, ready to send.
Made from what was said. The owner confirms first.
Flagged with the exact moment from the call attached.
One call is one call. A month of them shows you what you keep losing to.
Who it's for
Saaransh works at every level.
The same call gives three different people three different things.
Summarises conversations, drafts follow-ups, saves hours every day.
Reviews every conversation, flags what's working and what isn't.
Shows what your customers really want, and where the business should go next.
You can't be in every conversation. Now you don't have to.
Your team stays in control
They choose which calls it sees.
Most people use one phone for work and for home. So the choice is theirs, for each SIM.
Nothing is missed. Best for a work-only SIM.
Only calls with people already in the CRM. Personal and unknown numbers are never saved.
It asks after each call. Tap always or never, and the list builds itself.
Two SIMs in one phone can be set differently. Work on one, private on the other.
The limits
What it never does on its own.
Most worry about AI on customer calls is really worry about it acting without you.
Every WhatsApp and email is a draft. A person reads it and sends it.
No leaderboards, no percentages, no red and green against a name.
Every point links back to the moment it came from.
Leads and tasks are only suggested. The owner confirms first.
And if it gets something wrong, you fix it.
Every summary has an "add your version" option. What you write is what gets saved. The AI doesn't get the last word on your customer.
Getting started
From our first call to your first report.
No implementation project. No consultant in your office. No setup fee.
- 1The demo
Saaransh Analyzer learns your business in 15 minutes, then runs on your own calls while you watch. You see your reports before paying anything.
- 2Connect
Android phones get the app. Office lines connect through Synapse. Your CRM is already there if you're on an Enjay CRM.
- 3Day one
Notes, WhatsApp drafts and MOMs are written from the very first call.
- 4Week one
Daily flags start. You coach from real moments instead of memory.
- 5Month one
Weekly and monthly reports settle into a routine.
- 6Month two
Patterns appear — the objections that repeat, and whether coaching is working.
Your data
Where your recordings go.
A fair question. Ask it of every AI company you talk to.
Recordings and analysis sit with your CRM records. Not mixed with other customers.
Under India's DPDP Act your company owns the data (data fiduciary) and Saaransh only works on it for you (data processor). We sign an agreement saying exactly that.
In the demo we'll show what gets sent, for each kind of analysis.