You can't be in every conversation. Now you don't have to.
Saaransh listens to your team's calls and turns each one into a clear summary — right on Sangam or Sanchay, the CRM you already run. Every morning, it hands you the short list of who to coach and on what. No re-listening. No scores.
Available to customers from 1 August 2026.
For your team. For you.
Two ways Saaransh helps — from day one.
For your team
Less admin. More credit for what went right.
- Calls write their own summary — no more typing up notes.
- Follow-ups, CRM updates, WhatsApp drafts — drafted for them automatically. Max
- Credit for what went right, not just a list of mistakes.
- No leaderboard, no spy-cam — every flag carries its proof.
For the person leading them
The morning short list. Coaching direction, not a score.
दस मिनट की बात समझाने में मुझे आधा घंटा लगा
"A 10-minute call used to take half an hour to re-explain."
- "I don't listen to my team's calls anymore — the CRM tells me every morning who needs coaching and why."
- The six reports. Coaching direction, not a score.
The blind spot
Your team has hundreds of conversations a day. You hear almost none of them.
Picture twenty people on the phones, a dozen calls each. That's 240 conversations in a single day. How many did anyone actually review? Be honest — almost none. Not because you don't care, but because no one has the hours to re-listen. So the objection that keeps killing deals, the question every customer keeps asking, the rep who's drifting off-script — it all happens out of earshot.
“100% captured · almost 0% understood.”
Why the usual fixes fall short
Recording. Tracking. Monitoring. All watching — none understanding.
Call recording
Captures everything. Understands nothing.
GPS / tracking
Dots on a map.
QA / monitoring
A sampled 1%.
All three fail the same way: raw visibility, zero understanding. Recording isn't wrong — it's just unfinished.
The relief
Open your CRM in the morning, and you already know who needs you today.
After every call, Saaransh writes a clear summary onto the CRM record — what happened, what went well, what to flag. No one re-listens. Then, every morning, it hands you the short list: who to coach, on what, with the evidence attached. You stop hunting through calls — the answer is already waiting for you. Right on Sangam or Sanchay today — more CRMs coming.
No scores. No rankings. No leaderboards. Just what happened — and what to do next. Every flag carries its proof, so it's coaching, never an accusation.
Find your world
Where does your team live?
Catch the unhappy customer on call four, not after they've already gone.
Turn the client calls you already record into better advice.
Proof, honestly
Built by Enjay. Proven on our own teams.
Saaransh is new, and we won't pretend otherwise with a wall of logos we haven't earned. Here's what's true today: it's built by Enjay — the team behind Sangam CRM and Synapse telephony, with 5,000+ customers across India since 1999. That's Enjay's footprint, not a Saaransh user count. And we coach our own sales and support teams with Saaransh, every day. We felt this blind spot ourselves before we built the fix.
Built and used every day by Enjay's own sales and support teams.
Your data
Built to be trusted with your conversations.
Processed in India
Analysed, then handed to your CRM
No scoreboard, ever
Full detail on how your data moves.
Pricing
Simple pricing, in the open.
Pro remembers. Max does. Two plans, per user per month — see exactly what's included.
How it works
Three quiet steps. No black box.
Every office and mobile call is captured. You already do this.
Saaransh turns each one into a clear, structured summary.
Every morning, the priorities worth your attention land in your inbox or CRM.