Who we are
Helping teams run better since 1999.
Since 1999, Enjay has built and supported the tools Indian businesses use to run their customer-facing teams — Sangam CRM and Synapse telephony among them — on the ground, not just over email. Today that's a base of 5,000+ customers across India who trust us with the systems their teams use every day.
The origin
The gap we kept hitting ourselves.
We run sales and support teams of our own. And like every manager, we couldn't be in every conversation — so things slipped: objections we never heard, customers who quietly drifted, coaching that never happened because nobody had time to listen back to calls. Recording everything didn't help; it just made a bigger pile no one could get through. So we built Saaransh to do the part that was actually missing — turn every conversation into something you can act on, without sitting through it.
How we know it works
We use it every day, on our own teams.
Before Saaransh was a product, it was how Enjay coached its own sales and support people. It still is. We're honest that Saaransh is young — a handful of early customers run on it alongside us — but it's earned its place by proving itself where we could see every result: at home.
What we believe
Understanding, not surveillance.
Understanding beats watching
Evidence, not accusation
Honest about what we do